Installation Nightmare! Can't uninstall Dvblink v3

General discussions over DVBLink products

Installation Nightmare! Can't uninstall Dvblink v3

Postby Littleman » Mon Dec 19, 2011 12:50 pm

Hello there,
I've made a mess of my windows 7 x64 installation. I'm totally unable to install v4 of Dvblink because the installer keeps saying that "another version is already installed, please uninstall first".
I can't find any leftover reg key or file related to dvblink v3.
I've seen other posts about some keys to delete, but they aren't on my computer anymore.
How does V4 check for V3 leftovers?
Help plz, thanks!
Littleman
 
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Joined: Wed Aug 18, 2010 12:09 pm


Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Oberon » Mon Dec 19, 2011 12:53 pm

In registry:
HKEY_LOCAL_MACHINE\Software\DVBLogic\DVBLink2
or
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\DVBLogic\DVBLink2
Server: Synology DS214Play, DVBSky S960CI Astra 28/23/19 (CanalDigitaal subscription), TeVii s660 Amos 4/Sirius, DVBLink TVSource 5.0.0
Clients: AsRock ION 330 Win7 with XBMC 13.1, Raspberry Pi with XBMC 13.1, Samsung DLNA TV, Samsung Galaxy S3, Nexus 7
Oberon
 
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Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Littleman » Mon Dec 19, 2011 12:55 pm

Wow you're fast!

But as I said earlier, I don't have any of those keys left in my registry :(

Any other hint?
Littleman
 
Posts: 14
Joined: Wed Aug 18, 2010 12:09 pm

Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Oberon » Mon Dec 19, 2011 12:59 pm

It looks like you had already v4 installed on this machine. This is what installer complains about (not about version 3).
You may try looking for "B8DC6C33-ADF5-47EC-9116-705C0C8F408C" in registry - this is product code of DVBLink Server v4.
Server: Synology DS214Play, DVBSky S960CI Astra 28/23/19 (CanalDigitaal subscription), TeVii s660 Amos 4/Sirius, DVBLink TVSource 5.0.0
Clients: AsRock ION 330 Win7 with XBMC 13.1, Raspberry Pi with XBMC 13.1, Samsung DLNA TV, Samsung Galaxy S3, Nexus 7
Oberon
 
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Joined: Thu Sep 06, 2007 5:04 am

Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Littleman » Mon Dec 19, 2011 1:16 pm

I did find 8 keys with "B8DC6C33-ADF5-47EC-9116-705C0C8F408C" and I deleted them all & rebooted.
Still can't install V4. But you are right, I did try earlier versions of V4 on my computer.

Help! (and thank you for your quick replies)
Littleman
 
Posts: 14
Joined: Wed Aug 18, 2010 12:09 pm

Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Oberon » Mon Dec 19, 2011 1:20 pm

what is the problem now?
Server: Synology DS214Play, DVBSky S960CI Astra 28/23/19 (CanalDigitaal subscription), TeVii s660 Amos 4/Sirius, DVBLink TVSource 5.0.0
Clients: AsRock ION 330 Win7 with XBMC 13.1, Raspberry Pi with XBMC 13.1, Samsung DLNA TV, Samsung Galaxy S3, Nexus 7
Oberon
 
Posts: 8874
Joined: Thu Sep 06, 2007 5:04 am

Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Littleman » Mon Dec 19, 2011 1:28 pm

I still get the same message when trying to run the V4 installer: (Notice the greyed-out first two items)

Image
Littleman
 
Posts: 14
Joined: Wed Aug 18, 2010 12:09 pm

Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Oberon » Mon Dec 19, 2011 1:35 pm

do the same for "33E87189-3534-40B0-9DA2-10598B64EDAF" and "4BA5EF57-CF36-46A4-90F1-139803BF21BB"
Server: Synology DS214Play, DVBSky S960CI Astra 28/23/19 (CanalDigitaal subscription), TeVii s660 Amos 4/Sirius, DVBLink TVSource 5.0.0
Clients: AsRock ION 330 Win7 with XBMC 13.1, Raspberry Pi with XBMC 13.1, Samsung DLNA TV, Samsung Galaxy S3, Nexus 7
Oberon
 
Posts: 8874
Joined: Thu Sep 06, 2007 5:04 am

Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Littleman » Mon Dec 19, 2011 1:50 pm

I knew you'd suggest doing that for the 3 products:
I had another 8 reg keys for each of the codes you provided. Deleted. Rebooted. Still the same error message :( :( :(
Littleman
 
Posts: 14
Joined: Wed Aug 18, 2010 12:09 pm

Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Oberon » Mon Dec 19, 2011 2:24 pm

You can also try running one by one
msiexec /i "dvblink_server.msi" REINSTALL=ALL REINSTALLMODE=vamus
msiexec /i "dvblink_tvsource.msi" REINSTALL=ALL REINSTALLMODE=vamus
msiexec /i "dvblink_connect_server.msi" REINSTALL=ALL REINSTALLMODE=vamus
Server: Synology DS214Play, DVBSky S960CI Astra 28/23/19 (CanalDigitaal subscription), TeVii s660 Amos 4/Sirius, DVBLink TVSource 5.0.0
Clients: AsRock ION 330 Win7 with XBMC 13.1, Raspberry Pi with XBMC 13.1, Samsung DLNA TV, Samsung Galaxy S3, Nexus 7
Oberon
 
Posts: 8874
Joined: Thu Sep 06, 2007 5:04 am

Re: Installation Nightmare! Can't uninstall Dvblink v3

Postby Littleman » Mon Dec 19, 2011 2:34 pm

Yay! That did it!
You're the best.
Thanks for the quickest customer support ever.
Littleman
 
Posts: 14
Joined: Wed Aug 18, 2010 12:09 pm


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