Can't update 11998 to 12340

[Me Again]

Hi,

I downloaded the new version.
unpacked it too my desktop
selected the unpacked file
right mouse click, than the administrator thing
and windows tells me it can not open the file (in Dutch)

remembered something about stopping DVBLink services
I did so, but it did not make any difference.

What am I doing wrong?

Thanks in advance
E

[the_man]

What version of dvblink server with the build 11998 is?
If it's v.5.1 then you have to remove the Connect server before make an update of DVBLink server, because DVBLink Connect! Server is integrated with DVBLink Server since version 5.5. You don’t need to install and activate it separately.
And generally to do an upgrade, you have to unzip dvblink_server folder and execute/start with admin rights the dvblink_server_update.bat file

[Me Again]

it's 5.5.0
(see att.)

you wrpte:
"And generally to do an upgrade, you have to unzip dvblink_server folder and execute/start with admin rights the dvblink_server_update.bat file"
I did so, (I think) but it keeps telling me it's not working
(see att.)

[the_man]

Can i have a look at the issue remotely? Via teamviewer.(just give me ID and passwd)
Also disable the antivirus, be sure the the dvblink_server.msi file lay next to the *.bat file and try again.