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TVAdviser

PostPosted: Thu Oct 29, 2015 12:19 pm
by Me Again
Good day to all,

Since my recent update to the latest version, DVBLink Server (11 998), -TVAdviser (11 977) and -TVSource (11 904), TVAdviser no longer works.
On the tab TVAdviser the left column is again neatly filled.
The center and right column remain empty.
I did a repair by DVB Package Center on TVAdviser but that has not helped.
How do I get TVAdviser working again?

Re: TVAdviser

PostPosted: Thu Oct 29, 2015 12:25 pm
by the_man
You've forgotten to add log files.
Please, set log level to info, restart dvblink server, wait up to 15 minutes and attach zipped log file here.

Re: TVAdviser

PostPosted: Thu Oct 29, 2015 4:02 pm
by Me Again
Sorry,

Here it is.

Thanks.

Re: TVAdviser

PostPosted: Thu Oct 29, 2015 4:31 pm
by the_man
Please, do a repair of TV Adviser ( from package center )and attach ne log file here.
Also indicate what recorder do you use? ( means standard one from dvblink, the dlrecorder or mc_recorder )

Re: TVAdviser

PostPosted: Thu Oct 29, 2015 4:56 pm
by Me Again
Hi,

Did repair (again).
I use MC recorder.

Re: TVAdviser

PostPosted: Thu Oct 29, 2015 5:10 pm
by the_man
It's very strange, but i do not see Loading of "recommender" module at your log files.
So, as i understand, EPG worked, and after an update ( what exactly you have updated? ) it disappears, don't you?

Re: TVAdviser

PostPosted: Thu Oct 29, 2015 6:22 pm
by Me Again
Correct.
All was working well.
I just updated 2 DVBLink programs; Server for sure and I think TVAdviser.

EPG is now working as well. (but just 3 day's)

Re: TVAdviser

PostPosted: Thu Oct 29, 2015 7:21 pm
by Me Again
Could uninstall and (re)install TVAdviser be an option?
Or is this exactly the same as repair?

Re: TVAdviser

PostPosted: Thu Oct 29, 2015 7:30 pm
by the_man
Before reinstalling, make an update of dvblink server. (*.bat file)
Then repair TVAdviser once more.

Re: TVAdviser

PostPosted: Fri Oct 30, 2015 9:29 am
by Me Again
If I make a backup in the settings tab (backup and restore server settings) I get a .xml file.
how to get a .bat?

Re: TVAdviser

PostPosted: Fri Oct 30, 2015 9:36 am
by the_man
But file, from downloaded zip file of dvblink installation.
http://dvblogic.com/en/downloads/
-download
-unzip
-start dvblink_update.bat
-reinstall TVButler

Re: TVAdviser

PostPosted: Fri Oct 30, 2015 10:52 am
by Me Again
Downloaded
Unzipped
install gives error (see att.)

Re: TVAdviser

PostPosted: Fri Oct 30, 2015 11:02 am
by the_man
Can we arrange teamviewer session? I'd like to look at it by my own eyes.

Re: TVAdviser

PostPosted: Fri Oct 30, 2015 11:07 am
by Me Again
No problem,

But I have to install it first.
I get back to you when installed.

Re: TVAdviser

PostPosted: Fri Oct 30, 2015 11:08 am
by the_man
Ok, all private data to PM.