DVBLink not working after QNAP firmware upgrade [Resolved]

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DVBLink not working after QNAP firmware upgrade [Resolved]

Postby LaRseTe » Tue Jul 04, 2017 4:18 pm

Hi!

DVBLink (Build 14499) was working just fine in my QNAP TS-453-A with firmware 4.3.3.X until yesterday, that a new upgrade kicked in (4.3.3.0229 Build 20170624).

Now can't tune any channel, and when trying to scan again from scratch I can see this in the logs:
Code: Select all
2017-Jul-04 16:17:13:   [E] CTVSStreamSource::LoadAndInitDriver. Failed to start device for driver /share/CE_CACHEDEV1_DATA/.qpkg/DVBLinkTVServer/sources/TVSource-1/devices/libonetv.dev, index 0, frontend 0
2017-Jul-04 16:17:14:   [E] CTVSChannelScanner::Tune. Failed to tune to a transponder


Any hints?

Thank you in advance.
Best.
Last edited by LaRseTe on Tue Sep 12, 2017 5:24 pm, edited 1 time in total.
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Re: DVBLink not working after QNAP firmware upgrade

Postby LaRseTe » Thu Jul 06, 2017 9:38 am

Small new update from QNAP yesterday (4.3.3.0238 Build 20170703), same result. Seems to be driver related...
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Re: DVBLink not working after QNAP firmware upgrade

Postby Sonjachr » Thu Jul 06, 2017 2:50 pm

I have the same problem. Any solutions for that? Help is very much appreciated.
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Re: DVBLink not working after QNAP firmware upgrade

Postby LaRseTe » Thu Jul 06, 2017 4:32 pm

Support told me the kernel seems to have changed a bit, so that might require a rebuild, etc. They are going to check but might take some time.
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Re: DVBLink not working after QNAP firmware upgrade

Postby Sonjachr » Fri Jul 07, 2017 9:18 am

Thanks for the information. Seems that we have to be patient and wait.
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Re: DVBLink not working after QNAP firmware upgrade

Postby Sonjachr » Fri Jul 07, 2017 10:14 am

I just got a message from the support, that there is a new version available for download in their download area.
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Re: DVBLink not working after QNAP firmware upgrade

Postby LaRseTe » Fri Jul 07, 2017 12:51 pm

Which NAS do you have? because for TS-453 (mini/Pro/S/U/RP) the build is still the same (14499). I guess I will have to wait a bit more :)
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Re: DVBLink not working after QNAP firmware upgrade

Postby Cruiser57 » Tue Jul 11, 2017 5:53 pm

Hi...
is the DVBlogic working with the QNAP Update now ?

Or should I wait with the update until a new build ?

(Using a TS-251+ with HDHomerun Tuner)

Thanks in advance for any hint

Tom
DS213j with DSM 6.1-15047 and DVB-Link 6.0.0 (14072) Tuners are the TBS DVB-C Stick and a CT-3650 Cable tuner.
QNAP TS-251+ with QTS 4.2.3 (all Updates) and DVB-Link 6.0.0. (13314) Tuner is HDHomeRun EXPAND HDHR3-4DC
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Re: DVBLink not working after QNAP firmware upgrade

Postby LaRseTe » Wed Jul 12, 2017 8:34 am

I own a TS-453-A and my tuner is TVButler, so can't tell if you will experience the same problem after updating sorry :?
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Re: DVBLink not working after QNAP firmware upgrade

Postby LaRseTe » Tue Aug 01, 2017 1:15 pm

With the new firmware (4.3.3.0262 Build 20170727) DVBLink started to work fine again :shock:
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Re: DVBLink not working after QNAP firmware upgrade

Postby LaRseTe » Tue Sep 05, 2017 4:56 pm

Ok, that was like a false alarm, because it stopped working again.

I have tried from another machine as suggested by the customer service to discard TVButler being defective, but it worked great from a Windows machine.
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Re: DVBLink not working after QNAP firmware upgrade

Postby LaRseTe » Tue Sep 12, 2017 5:23 pm

It turns out that when I have updated the kernel back in July, I have also updated the Plex Media Server, without realizing that it now includes a PVR feature... so when both services (DVBLink and Plex) are enabled at the same time, the tuner won't work with DVBLink as it is "taken" by Plex...

The good thing is now I can use DVBLink again without any issues!! The bad thing is that I have checked Plex options and I couldn't find any to disable it. Even though you need a Plex Pass (pay subscription) that I don't even have... so I can't use both at the same time, thing I'd like to do!

Any suggestions about that? In any case, I will consider this resolved :)

Best.
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Re: DVBLink not working after QNAP firmware upgrade [Resolve

Postby LaRseTe » Wed Sep 13, 2017 12:10 pm

I have found a dirty way of disabling the Plex "TV Tuner Service". I have left the details in the Plex forum: https://forums.plex.tv/discussion/28696 ... y-tv-tuner
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Re: DVBLink not working after QNAP firmware upgrade [Resolve

Postby donurlaub » Wed Sep 13, 2017 1:56 pm

Same solution here :wink:
Thanks to dvblink support.
But where can i rename the Plex Tuner Service?
In the QNAP?
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Re: DVBLink not working after QNAP firmware upgrade [Resolve

Postby LaRseTe » Wed Sep 13, 2017 2:23 pm

Yes, in my case the binary for the "Plex Tuner Service" is located in:
Code: Select all
/share/CE_CACHEDEV1_DATA/.qpkg/PlexMediaServer

You can access by SSH and rename it.

Even though I haven't found a problem with the rest of Plex services doing this, please be aware it is a "dirty" patch; but I hope we find (or Plex implements) a way to disable it in a better way soon :)
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