DVBLink not working after QNAP firmware upgrade [Resolved]

[LaRseTe]

Hi!

DVBLink (Build 14499) was working just fine in my QNAP TS-453-A with firmware 4.3.3.X until yesterday, that a new upgrade kicked in (4.3.3.0229 Build 20170624).

Now can't tune any channel, and when trying to scan again from scratch I can see this in the logs:

Code: Select all

2017-Jul-04 16:17:13:   [E] CTVSStreamSource::LoadAndInitDriver. Failed to start device for driver /share/CE_CACHEDEV1_DATA/.qpkg/DVBLinkTVServer/sources/TVSource-1/devices/libonetv.dev, index 0, frontend 0
2017-Jul-04 16:17:14:   [E] CTVSChannelScanner::Tune. Failed to tune to a transponder


Any hints?

Thank you in advance.
Best.

[LaRseTe]

Small new update from QNAP yesterday (4.3.3.0238 Build 20170703), same result. Seems to be driver related...

[Sonjachr]

I have the same problem. Any solutions for that? Help is very much appreciated.

[LaRseTe]

Support told me the kernel seems to have changed a bit, so that might require a rebuild, etc. They are going to check but might take some time.

[Sonjachr]

Thanks for the information. Seems that we have to be patient and wait.

[Sonjachr]

I just got a message from the support, that there is a new version available for download in their download area.

[LaRseTe]

Which NAS do you have? because for TS-453 (mini/Pro/S/U/RP) the build is still the same (14499). I guess I will have to wait a bit more

[Cruiser57]

Hi...
is the DVBlogic working with the QNAP Update now ?

Or should I wait with the update until a new build ?

(Using a TS-251+ with HDHomerun Tuner)

Thanks in advance for any hint

Tom

[LaRseTe]

I own a TS-453-A and my tuner is TVButler, so can't tell if you will experience the same problem after updating sorry

[LaRseTe]

With the new firmware (4.3.3.0262 Build 20170727) DVBLink started to work fine again

[LaRseTe]

Ok, that was like a false alarm, because it stopped working again.

I have tried from another machine as suggested by the customer service to discard TVButler being defective, but it worked great from a Windows machine.

[LaRseTe]

It turns out that when I have updated the kernel back in July, I have also updated the Plex Media Server, without realizing that it now includes a PVR feature... so when both services (DVBLink and Plex) are enabled at the same time, the tuner won't work with DVBLink as it is "taken" by Plex...

The good thing is now I can use DVBLink again without any issues!! The bad thing is that I have checked Plex options and I couldn't find any to disable it. Even though you need a Plex Pass (pay subscription) that I don't even have... so I can't use both at the same time, thing I'd like to do!

Any suggestions about that? In any case, I will consider this resolved

Best.

[LaRseTe]

I have found a dirty way of disabling the Plex "TV Tuner Service". I have left the details in the Plex forum: https://forums.plex.tv/discussion/28696 ... y-tv-tuner

[donurlaub]

Same solution here
Thanks to dvblink support.
But where can i rename the Plex Tuner Service?
In the QNAP?

[LaRseTe]

Yes, in my case the binary for the "Plex Tuner Service" is located in:

Code: Select all

/share/CE_CACHEDEV1_DATA/.qpkg/PlexMediaServer

You can access by SSH and rename it.

Even though I haven't found a problem with the rest of Plex services doing this, please be aware it is a "dirty" patch; but I hope we find (or Plex implements) a way to disable it in a better way soon