Internal Error on RN104

[potzki]

Hi all,

I have just tried to set up dvblink on my Netgear RN104 ReadyNas. The steps I followed are below.
1. I plugged in my DVB-T into the usb port on the ReadyNas and installed DVBLink through the apps page of the admin screen and I was able to launch DVBLink
2. I then launched DVBLink and added TVSource - I then clicked on "Sources" and it said there was no sources.
3. I noticed a notification (a "!" symbol) on DVBLink on the "Products" page and clicked on it. I said I needed to DVBLink and provided a link to the downloads page.
4. I downloaded the package for Netgear RN104xx and went and installed it on the ReadyNas.
5. I rebooted the Nas and tried to launch

Now I am getting the error message "Internal Error" and I can't see any menus or any products etc.

Can anyone tell me what I'm doing wrong?

Thanks

[the_man]

What version of ReadyNAS OS do you have? What tuner model is?
Is the file, you have downloaded, called "dvblink-server-netgear-linux-r6-arm-5.5.0.deb"?

[potzki]

Hi. Thanks for your fast response.

I upgraded my OS today to version 6.4.0.
The tuner I am trying to use is an RTL2832U+820T2. I'm not sure of the quality of this tuner. I bought it from ebay and it was cheep!
Yes that is the file that I downloaded and installed on my ReadyNas.

Any help or advice you can give me would be greatly appreciated.

Thanks

[Oberon]

With 6.4.0 firmware you need to wait until we build the drivers for the legacy/unofficially supported tuners (RTLxxx is one of them). It might take a week or two until drivers are available.

[potzki]

Thanks for the info.

Do you think I could get everything working if I reverted back to the earlier OS?

Thanks

[potzki]

One further thing. Do I need to uninstall DVBLink and wait until the drivers have been updated and reinstall then? If so, how can I find out when the new release is ready to go?

[the_man]

Most probably you just will need to do an update of TV Source.

[SmartyMarty]

I know several users have flagged this as an issue - luckily I have held off upgrading to 6.4.0.

Can I add a request for the pctv e292 DVB-T2 drivers to be included in the fix list please.

[colinm]

Hi

I've just purchased the TVButler USB stick & trying to get it to work on my Netgear RN104 with 6.4.1 firmware.
First of all the built in DVBLogic software wouldn't recognise the USB tuner stick, so I upgraded to v5.5.0 but am getting this same error.

Does anyone know when the software will be fixed to work with the RN104 at 6.4.1 please? Otherwise it'll be returned sharpish for not working. Not happy.

[the_man]

Hi

I've just purchased the TVButler USB stick & trying to get it to work on my Netgear RN104 with 6.4.1 firmware.
First of all the built in DVBLogic software wouldn't recognise the USB tuner stick, so I upgraded to v5.5.0 but am getting this same error.

Does anyone know when the software will be fixed to work with the RN104 at 6.4.1 please? Otherwise it'll be returned sharpish for not working. Not happy.

Please, open new thread, describe your issue in more details.
- what did you do (from what version you have upgraded)
- what version and buid of dvblink server and TVSource at the moment
- How do you connect the TVButler stick to the NAS
- And of course - set log level to info, restart dvblink server, go to TVSource tab, wait a few second and make log files, attach zipped log files here.
http://dvblogic.com/wiki/index.php/How_ ... _log_files

[colinm]

Hi, I'll open a new thread if you really want me to, but I posted in this thread as it describes exactly what I've done and exactly the same error. To qiote from the first post, these are exactly the same steps I took.

Hi all,

I have just tried to set up dvblink on my Netgear RN104 ReadyNas. The steps I followed are below.
1. I plugged in my DVB-T into the usb port on the ReadyNas and installed DVBLink through the apps page of the admin screen and I was able to launch DVBLink
2. I then launched DVBLink and added TVSource - I then clicked on "Sources" and it said there was no sources.
3. I noticed a notification (a "!" symbol) on DVBLink on the "Products" page and clicked on it. I said I needed to DVBLink and provided a link to the downloads page.
4. I downloaded the package for Netgear RN104xx and went and installed it on the ReadyNas.
5. I rebooted the Nas and tried to launch

Now I am getting the error message "Internal Error" and I can't see any menus or any products etc.

Can anyone tell me what I'm doing wrong?

Thanks

[the_man]

What version of dvblink server, did you have?
And if you do not mind to do a reconfiguring of TVSources, you can uninstall dvblink server and install the latest from dvblogic.com
Also if you have some experience working with ssh you can try to start dvblink server in command line mode, maybe it give us some clue of what's going wrong.

[colinm]

Hi

Thanks for the help - I'm using DVBlink 5.5.0 on the RN104, but I'm afraid it hasn't got ssh access by default and I'm reluctant to switch it on as it's a brand new box and could invalidate any warranty!
The best I can do is un-install it and try again, but I can't even get in to reconfigure TV Sources as the problem occurs as soon as I try to launch DVBLink webpage - I just get the error as described in this post.
See attached screenshots.

Thanks

dvb1.jpg (75.24 KiB) Viewed 8705 times

dvb2.jpg (38.34 KiB) Viewed 8705 times

[the_man]

Can we arrange a teamviewer session? I would like to have a look at your issue more carefully.
PS. All private data into PM