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Freeze, when selecting sources

PostPosted: Sat Jul 13, 2013 6:07 pm
by Justin
Dear sir or madam,

Unfortunately I have not been able to solve an issue I am encountering.
By following the installation instructions I have installed the drivers of the two USB Hauppauge TV tuners (930h 660xxx & 900h) followed by DVBLink Server, DVBLink Analog TV & DVBLink Connect! server.

So after installation I am going to the configuration website.
According to the manuals I should go to the tab "sources" to configure the actual sources and signal.
Unfortunately, the web-application tells me to 'pleas wait...' and nothing happens. I've waited once for 15 minutes and another time for more then an hour.

I have tried to solve the issue by doing a re-installation of the drivers and DVBLink and I have read many posts on the forum. To my regret I still have not been able to solve it.

Attached are the logfiles.
Specifications:
-OS: WHS 2011
-TUners: Hauppauge 930h & Hauppauge 900h
-DVBLink products: DVBLink Server, Connect! & Analog TV
-activation: trial
-version: 4.6.0

Re: Freeze, when selecting sources

PostPosted: Sat Jul 13, 2013 6:19 pm
by Oberon
Have you tried pressing (ctrl) F5?

Re: Freeze, when selecting sources

PostPosted: Sun Jul 14, 2013 12:19 am
by Justin
@Oberon,

THANKS THANKS THANKS THANKS THANKS....

What do I feel stupid now... haha

All is working fine now.

and thanks again!

Re: Freeze, when selecting sources

PostPosted: Sat Oct 19, 2013 11:49 am
by Daniel2121
I am getting the same issue after upgrading to 4.6

The source page keeps loading, time-out and then non of the pages are available.

I try and restart the dvb service and that gets stuck on stopping. I have to restart the server to be able to go to the config page again.

Log files are attached.

Re: Freeze, when selecting sources

PostPosted: Sat Oct 19, 2013 1:16 pm
by Oberon
Two possibilities:
- browser refresh (Ctrl-F5)
- renaming sat2ip.dev file in dvblink\templates\sources\tvsource\devices

Re: Freeze, when selecting sources

PostPosted: Sun Oct 20, 2013 3:08 am
by Daniel2121
I have done both.

Once I go to the source page and it times out, i can't go to any other conf page. if I refresh the same thing happens. The only way to bring the webpage back up is the restart. If i restart the service it gets stuck in a "stopping" state.

I have also renamed/deleted the sat2ip.dev files.

Any other suggestions? the system was working well before upgrading to 4.6

Re: Freeze, when selecting sources

PostPosted: Wed Oct 23, 2013 9:37 am
by Oberon
Please set log level to info, reproduce the issue and attach new zipped log file here.

Re: Freeze, when selecting sources

PostPosted: Fri Oct 25, 2013 1:30 am
by Daniel2121
After installing the latest updates and renaming the sat2ip.dev files, I was able to get to the sources page once, select the tuner and name the source. It then froze while saying Please wait....

After that I was unable to access any part of the config page and couldn't restart the dvblink server service. I had to restart the server. I have attached the log files.

Re: Freeze, when selecting sources

PostPosted: Sat Oct 26, 2013 8:30 pm
by Oberon
You have somewhere on the network a DVBLink Network Client of previous version (4.5.1 or older). Upgrade it to the latest version and it should start working.

Re: Freeze, when selecting sources

PostPosted: Sun Nov 10, 2013 9:10 pm
by KnightNZ
I had much the same problem, removing the Sat2IP template has dramatically improved the stability of the system.

I still get the odd freeze and the service won't restart, even with no client elsewhere on the network. Everything is up-to-date as far as I'm aware.

Re: Freeze, when selecting sources

PostPosted: Mon Nov 11, 2013 4:17 pm
by Oberon
Are you sure that you are in the correct forum section? I do not see any analog tuners in your config?..

Re: Freeze, when selecting sources

PostPosted: Wed Dec 04, 2013 11:38 pm
by pmuller99
Hi,

Have exactly the same problem - installed latest version of 4.6.0.

OS: Windows 2012 R2 Essentials

Source page will not load.
Can't stop/restart service. Have to reboot server

For the last couple of nights have been reading a lot of advice her. Tried:
- Rename/delete sat2ip.dev
- Change permissions to everybody on dvblogic program folder + subfolders etc
- Disabled UAC
- Installed .NEt 3.5
- Set all exe-files in dvblogic to be run at administrator level
- Set compliance to Windows 7

Manged to install one source.
It's working - but I have a some more to go.

Please advice

/Peter

Re: Freeze, when selecting sources

PostPosted: Thu Dec 05, 2013 1:57 pm
by Oberon
pmuller99 wrote:Please advice

a) Create a new topic in the correct section of the forums (are you using analog tuners?)
b) Set log level to info, reproduce the issue and attach log files