EPG Data from UPC sometimes only 24h

[steadyState]

Hi,

I use TVButler on a Synology DS916+. On most of the channels, the EPG data is very short (about 24h). I believe this has to do with the "rumours on internet" that UPC in Switzerland sends only 24h of EPG data on the transponders of the channels but sends 7 days of EPG data on their own Info Channel.

Now when I delete the TVButler configuration and do a network scan then first I get the complete EPG data for 7 days and for all channels. But the after some time (say over night) the EPG data disappears for most channels (No program information available in the TV guide after 24h). I tried to assign EPG ID and EPG Name manually in the Channels / EPG sources tab but with no success. There are about 20 EPG sources for each channel to choose from and I did not figure out which one would work.

What puzzles me most: why do I first have complete EPG data and then it disappears? What can I make to prevent it from disappearing?

Sincerely,
Norman

[steadyState]

Just checked back an right now I have EPG data for all channels for the whole next week. Is it possible this has to do with "Live EPG updates"?

[the_man]

Just try to disable the "Live EPG updates" and work like that for a few days. The DVBLink TVSource make an update of the EPG data every 12 hours.

[steadyState]

Thanks, I did that. Strange enough, now I have the updates enabled back on and still get full 7 days EPG. In case it stops working I will test the live EPG updates again.