work on dvblink..

General discussion about DVBLink products

work on dvblink..

Postby speedy » Mon Nov 14, 2016 6:46 am

hey guys,

what is the actual plan of working/developing dvblink?
..is there any release plan available?

just asking because it looks like the dvblink team is slowing down with the interaction in the forum .. which could mean different things..
- too many bugs
- too short on staff (actually only 2 employees?)
- product is given up
- big release plan
... who knows .. just wondering ..
speedy
 
Posts: 73
Joined: Thu Mar 26, 2015 7:37 am


Re: work on dvblink..

Postby Oberon » Mon Nov 14, 2016 9:43 am

There is far less activity on the forum because we moved to ticket-based e-mail support and most of the activity is happening there.
DVBLink is not given up. We are working on several new things and will let you all know when the time comes ;)
Oberon
 
Posts: 11710
Joined: Thu Sep 06, 2007 5:04 am

Re: work on dvblink..

Postby speedy » Tue Nov 15, 2016 6:27 am

oh nice :)

so, how can i create tickets? :)

i still have like 5 posts, which need to be solved :)
speedy
 
Posts: 73
Joined: Thu Mar 26, 2015 7:37 am

Re: work on dvblink..

Postby Oberon » Tue Nov 15, 2016 9:17 am

write an e-mail to info at dvblogic.com
Oberon
 
Posts: 11710
Joined: Thu Sep 06, 2007 5:04 am

Re: work on dvblink..

Postby michael47 » Wed Nov 16, 2016 3:28 pm

Hi
I can understand that i've not answer for my question to Kodi 16
http://forum.dvblogic.com/viewtopic.php?f=66&t=31622
I disable Kodi PVR and wait for Kodi 17....

I can (not easy) understand that the hotline found one of my problems
ticket Patch for "Lost scheduled records #11427 from 4/09/2016

Hi Michael47
It is onto todo list. But as at the moment a vacation time the developers and support team, do not have time for quick resolving. All bugs are in the queue.

Kind regards,
DVBlogic support team


Today no answer.

But what I can't understand, is yesterday i change my NAS Server from Synology DS1515+ to DS2415+ and i've the fingerprint issue.
Wrong HW fingerprint

The forum and the wiki tel send mail to info at dvblogic.com
I do, and ...... nothing. No DVBLink application in Synology, allways in error and no answer from support.
Is that your customer service ???

Michael
Synology DS1515+ DX513
2 HDHomerun
Vero2 OSMC Kodi 16.1
michael47
 
Posts: 11
Joined: Fri May 13, 2016 8:34 am

Re: work on dvblink..

Postby the_man » Wed Nov 16, 2016 4:48 pm

michael47 wrote:Hi
I can understand that i've not answer for my question to Kodi 16
http://forum.dvblogic.com/viewtopic.php?f=66&t=31622
I disable Kodi PVR and wait for Kodi 17....
I can (not easy) understand that the hotline found one of my problems
ticket Patch for "Lost scheduled records #11427 from 4/09/2016
Hi Michael47
It is onto todo list. But as at the moment a vacation time the developers and support team, do not have time for quick resolving. All bugs are in the queue.
Kind regards,
DVBlogic support team




Today no answer.

But what I can't understand, is yesterday i change my NAS Server from Synology DS1515+ to DS2415+ and i've the fingerprint issue.
Wrong HW fingerprint

The forum and the wiki tel send mail to info at dvblogic.com
I do, and ...... nothing. No DVBLink application in Synology, allways in error and no answer from support.
Is that your customer service ???

Michael

Resend the request to info@dvblogic.com
I'm sure your ticket was answered. Anyway try to make it once more.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
the_man
 
Posts: 4641
Joined: Mon Dec 02, 2013 1:11 pm

Re: work on dvblink..

Postby michael47 » Wed Nov 16, 2016 7:24 pm

Hi
Thank you for your help; It's working again for me.
- You (the team) has a very good software (...when it's work),
- when you answer for a support question, you make really a good job.

BUT
the DVBLink customer communication is ....

Merci encore
Michael
Synology DS1515+ DX513
2 HDHomerun
Vero2 OSMC Kodi 16.1
michael47
 
Posts: 11
Joined: Fri May 13, 2016 8:34 am


Return to General

Who is online

Users browsing this forum: No registered users and 2 guests

cron