No virtual tuners in Device Manager

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No virtual tuners in Device Manager

Postby RiveZ » Mon Oct 07, 2013 12:07 pm

Hi

I have just purchased the product (version 4.6.0) and everything works fine untill I get to the WMC setup. WMC tells that there are no tuners. I have tried to install the drivers manually in command line as described in this thread. I have also tried to install them from the drivers folder (right-click the inf-files one by one and then select "Install") with no success so far. The tuners are not present in the Device Manager.

The DVBLink Server and WMC are running on the same machine: Windows 8 with Media Center (64 bits).

Thank you.
RiveZ
 
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Joined: Mon Oct 07, 2013 11:49 am


Re: No virtual tuners in Device Manager

Postby Oberon » Tue Oct 08, 2013 10:53 am

Does the event viewer have any error messages about the driver installation?
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Re: No virtual tuners in Device Manager

Postby RiveZ » Tue Oct 08, 2013 3:31 pm

Oberon wrote:Does the event viewer have any error messages about the driver installation?


I didn't think about the log (thank you). I think I found the error message:

2013-Oct-07 12:16:35: ==============================================================
2013-Oct-07 12:16:35: Logging is started
2013-Oct-07 12:16:35: ==============================================================
2013-Oct-07 12:16:35: [I] DVBLinkReg started
2013-Oct-07 12:16:35: [I] command line: -installdrivers
2013-Oct-07 12:16:35: [I] -installdrivers:
2013-Oct-07 12:16:35: [I] InstallDrivers started
2013-Oct-07 12:16:35: [E] Error. InstallDrivers failed. LoadLibrary failed with error 126: No se puede encontrar el módulo especificado.*
2013-Oct-07 12:16:35: [I] DVBLinkReg stopped

*In English: "Cannot find the specified module".

I have also enclosed the log file, just in case.

Thanks.
Attachments
dvblink_reg.zip
(1.14 KiB) Downloaded 149 times
RiveZ
 
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Re: No virtual tuners in Device Manager

Postby Oberon » Wed Oct 09, 2013 12:28 pm

Is driver_installer.dll file present in the dvblink\drivers directory?
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Re: No virtual tuners in Device Manager

Postby RiveZ » Wed Oct 09, 2013 12:34 pm

Oberon wrote:Is driver_installer.dll file present in the dvblink\drivers directory?


Yes, it is.
RiveZ
 
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Re: No virtual tuners in Device Manager

Postby sab » Mon Oct 14, 2013 4:39 pm

Could you check if driver_installer.dll is really 64-bit?
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Re: No virtual tuners in Device Manager

Postby RiveZ » Tue Oct 15, 2013 1:50 pm

sab wrote:Could you check if driver_installer.dll is really 64-bit?


How do I check that? I have uploaded the file so you can verify it.

Thank you.
Attachments
driver_installer.zip
(45.12 KiB) Downloaded 144 times
RiveZ
 
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Re: No virtual tuners in Device Manager

Postby sab » Wed Oct 16, 2013 3:11 pm

Yes, it's Ok. This .dll is relally 64 bit.
The best way to resolve your problem would be if you organize teamviewver session for us. If it's Ok for you please write PM with details.
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