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Source creation from template is failed

PostPosted: Sat Dec 10, 2011 4:34 am
by erp
I have just installed the trial version of 4.0.1, and it went successfully - no errors.
Server starts, and i can access the setting page.
I can see that the trial is 20 days
When i follow the installation guide, and try to set up the IP TV stream, I get the message: "Source creation from template is failed", and for further info - the 3 lines in sources that is listed in the install guide is not there, but in the top, just beneath "Sources" there is a strange string "srctmpltypestatclrprop".

The content of the dvblink_webserver.log is:
[10/Dec/2011:04:24:14] DVB.CMN.SR Add configurator for IPTV.
[10/Dec/2011:04:24:14] DVB.CMN.SR Warning: not found configurator for MC Guide Services.
[10/Dec/2011:04:24:14] DVB.CMN.SR Warning: not found configurator for XMLTV.
[10/Dec/2011:04:24:14] DVB.CMN.SA Search addons in: "C:\Program Files\DVBLogic\DVBLink\web_server\addons".
[10/Dec/2011:04:24:14] DVB.CMN.SA Added connect_server, "".
[10/Dec/2011:04:24:14] ENGINE Listening for SIGTERM.
[10/Dec/2011:04:24:14] ENGINE Bus STARTING
[10/Dec/2011:04:24:14] ENGINE Started monitor thread 'Autoreloader'.
[10/Dec/2011:04:24:14] ENGINE Started monitor thread '_TimeoutMonitor'.
[10/Dec/2011:04:24:14] ENGINE Serving on
[10/Dec/2011:04:24:14] ENGINE Serving on
[10/Dec/2011:04:24:14] ENGINE Bus STARTED
[10/Dec/2011:04:24:39] DVB.CMN.BL Create domain ('common', 'C:\\Program Files\\DVBLogic\\DVBLink\\web_server\\common\\..\\locale', u'en', <gettext.GNUTranslations instance at 0x06972490>).
[10/Dec/2011:04:24:48] DVB.CMN.SR Show sources.
[10/Dec/2011:04:24:48] DVB.CMN.SR Available sources (3, 0).
[10/Dec/2011:04:25:02] DVB.CMN.SR Add source Testsoruce.
[10/Dec/2011:04:25:02] DVB.CMN.SR Error add source IDS_CREATE_SRC_ERROR_MSG.Traceback (most recent call last):
File "", line 142, in add

[10/Dec/2011:04:25:02] DVB.ERROR Error /c/sources/add/ 500 "Source creation from template is failed"
[10/Dec/2011:04:25:02] DVB.ERROR Request headers AUTHORIZATION: 'Basic dXNlcjphZG1pbg=='
Content-Length: '123'
REFERER: 'http://localhost:39876/c/sources/show/'
HOST: 'localhost:39876'
CONNECTION: 'Keep-Alive'
CACHE-CONTROL: 'no-cache'
Remote-Addr: ''
ACCEPT: 'image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/x-shockwave-flash, application/msword, application/, application/, */*'
USER-AGENT: 'Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; GTB7.2; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C; Tablet PC 2.0)'
Content-Type: 'application/x-www-form-urlencoded'
ACCEPT-ENCODING: 'gzip, deflate'
[10/Dec/2011:04:25:02] DVB.ERROR Request info body: <cherrypy._cpreqbody.RequestBody object at 0x06971C10>
protocol: (1, 1)
method: 'POST'
[10/Dec/2011:04:25:02] DVB.ERROR Traceback Traceback (most recent call last):
File "C:\Program Files\DVBLogic\DVBLink\web_server\\cherrypy\", line 645, in respond
response.body = self.handler()
File "C:\Program Files\DVBLogic\DVBLink\web_server\\cherrypy\lib\", line 188, in __call__
self.body = self.oldhandler(*args, **kwargs)
File "C:\Program Files\DVBLogic\DVBLink\web_server\\cherrypy\", line 29, in __call__
return self.callable(*self.args, **self.kwargs)
File "", line 150, in add

[10/Dec/2011:04:25:11] DVB.CMN.SR Show sources.
[10/Dec/2011:04:25:11] DVB.CMN.SR Available sources (3, 0).
[10/Dec/2011:04:30:25] ENGINE Keyboard Interrupt: shutting down bus
[10/Dec/2011:04:30:25] ENGINE Bus STOPPING
[10/Dec/2011:04:30:26] ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('', 39876)) shut down
[10/Dec/2011:04:30:26] ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('', 8080)) shut down
[10/Dec/2011:04:30:26] ENGINE Stopped thread 'Autoreloader'.
[10/Dec/2011:04:30:26] ENGINE Stopped thread '_TimeoutMonitor'.
[10/Dec/2011:04:30:26] ENGINE Bus STOPPED
[10/Dec/2011:04:30:26] ENGINE Bus EXITING
[10/Dec/2011:04:30:26] ENGINE Bus EXITED
[10/Dec/2011:04:30:26] ENGINE Waiting for child threads to terminate...

I hope that there is a solution to this strange problem, so I can test the product to see if it works, before buing it.

Looking forward to a response.
Kind regards, Eric (Denmark)

Re: Source creation from template is failed

PostPosted: Sat Dec 10, 2011 9:20 am
by Realman
Try IE9 browser. Press key F12 and choose IE9 mode, not IE7 or IE8 mode.

Re: Source creation from template is failed

PostPosted: Sat Dec 10, 2011 3:01 pm
by erp
Thanks Realman - you are gooood :)
For some strange reason my IE8 was set to compatibility mode on all sites - i turned it off, let it run native IE8, and the problem dissapeared.

Thanks - you made my day.

Regards Eric.