transfer license

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transfer license

Postby Master of Tragedy » Sat May 09, 2015 5:36 pm

I've bought DVBLink TVSource 5 last year for my Synology PowerPC unit (DS213+) and DVBLink EPG Loader for EpgData.com 4.7.0.
Now I have migrated to a new QNAP NAS and sold the Synology.
Can any of my DVBLink licenses be transferred to the QNAP or what can I do now?
I have installed DVBLink already and it works but it's just a trial version now.
Master of Tragedy
 
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Re: transfer license

Postby the_man » Sat May 09, 2015 8:34 pm

All license issues you can solve, just write an email to info at dvblogic.com
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Re: transfer license

Postby Master of Tragedy » Tue May 12, 2015 5:20 am

Well, I've send a mail about this on May 9th and got no answer by now.
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Re: transfer license

Postby Master of Tragedy » Tue May 12, 2015 12:37 pm

I think it's pretty unflexible to purchase all new licenses each time you change system.
When I change a NAS, I completely drop the old one.
So now I have to buy a TV Source License again AND a new EPG license.
If I switch to another NAS next year I have to pay for both licenses again and have 3 licenses although I only use one.

There really should be a migration option.
I'm not saying it has to be free but some kind of discount would be nice as I'm a DVBLink customer who has already paid and invested money. I just want to use ONE DVBLink installation and I don't care about the platform.
Should I ever consider about using a second platform parallel (for example Mac OS or Windows) I would of course see the need for purchasing a second license.
But when I replace my platform the old license is dead and then buying licenses and paying in full again is not very customer friendly.
I'm still hoping for a better solution.
Master of Tragedy
 
Posts: 46
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Re: transfer license

Postby the_man » Tue May 12, 2015 12:46 pm

As i know you can migrate to another NAS, BUT only in borders of the same manufacturer.
http://dvblogic.com/wiki/index.php/How_ ... her_system
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Re: transfer license

Postby Master of Tragedy » Tue May 12, 2015 12:53 pm

Yeah, I know that.
But still this is very unflexible.
At least a discount for existing customers would be appropriate here.
Master of Tragedy
 
Posts: 46
Joined: Thu May 29, 2014 7:18 pm

Re: transfer license

Postby Master of Tragedy » Mon May 18, 2015 9:50 am

Ok, I've send an email with a request to transfer the Synology licenses to another email so I can order new QNAP licenses.
Hopefully this will be processed quickly.
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Posts: 46
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