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Licensing portal confusion

PostPosted: Tue Apr 07, 2015 2:09 pm
by skiv71
Hi,

I have a handful of v4 licenses that I'd like to upgrade to v5 but when I log into either...

https://old.dvblogic.com/license/index.php

https://license.dvblogic.com/

... there are no buttons for me to perform any upgrades etc.

Tried contacting support (info@) and not getting anywhere.

I'm using google chrome, is this a browser thing?

Thanks

Neil

Re: Licensing portal confusion

PostPosted: Tue Apr 07, 2015 2:13 pm
by skiv71
I've just noticed that there's is an 'actions' tab on the newer portal, but all my licenses are only shown on the old license portal :-/

Re: Licensing portal confusion

PostPosted: Tue Apr 07, 2015 2:17 pm
by the_man
Support team is working on your issue.

Re: Licensing portal confusion

PostPosted: Tue Apr 07, 2015 3:25 pm
by skiv71
Thanks, appears resolved now :)