Licensing portal confusion

General discussions over DVBLink products

Licensing portal confusion

Postby skiv71 » Tue Apr 07, 2015 2:09 pm

Hi,

I have a handful of v4 licenses that I'd like to upgrade to v5 but when I log into either...

https://old.dvblogic.com/license/index.php

https://license.dvblogic.com/

... there are no buttons for me to perform any upgrades etc.

Tried contacting support (info@) and not getting anywhere.

I'm using google chrome, is this a browser thing?

Thanks

Neil
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Re: Licensing portal confusion

Postby skiv71 » Tue Apr 07, 2015 2:13 pm

I've just noticed that there's is an 'actions' tab on the newer portal, but all my licenses are only shown on the old license portal :-/
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Re: Licensing portal confusion

Postby the_man » Tue Apr 07, 2015 2:17 pm

Support team is working on your issue.
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Re: Licensing portal confusion

Postby skiv71 » Tue Apr 07, 2015 3:25 pm

Thanks, appears resolved now :)
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