DVBlink v5 does not work, says 'Wrong HW fingerprint'!

General discussions over DVBLink products

DVBlink v5 does not work, says 'Wrong HW fingerprint'!

Postby dirk.msc » Mon Jun 09, 2014 9:23 pm

I have been using DVBlink v5 for about a week now. Since yesterday it did not record anything anymore and I could not even add new recording plans. Today I noticed that there is a problem with the license: The sources page says something about a wrong HW fingerprint although I did not change anything. Reregistration does not work - the software says it cannot contact the server and manual registration also fails.

Please help urgently!!! :(
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Re: DVBlink v5 does not work, says 'Wrong HW fingerprint'!

Postby Oberon » Mon Jun 09, 2014 9:35 pm

please write an e-mail to info at dvblogic.com.
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Re: DVBlink v5 does not work, says 'Wrong HW fingerprint'!

Postby franz » Mon Jun 26, 2017 2:01 pm

dirk.msc wrote:I have been using DVBlink v5 for about a week now. Since yesterday it did not record anything anymore and I could not even add new recording plans. Today I noticed that there is a problem with the license: The sources page says something about a wrong HW fingerprint although I did not change anything. Reregistration does not work - the software says it cannot contact the server and manual registration also fails.

Please help urgently!!! :(


I face the same problem, even more, I could not register, resp. evev enter the registration code.
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Re: DVBlink v5 does not work, says 'Wrong HW fingerprint'!

Postby the_man » Tue Jun 27, 2017 8:34 am

franz wrote:
dirk.msc wrote:I have been using DVBlink v5 for about a week now. Since yesterday it did not record anything anymore and I could not even add new recording plans. Today I noticed that there is a problem with the license: The sources page says something about a wrong HW fingerprint although I did not change anything. Reregistration does not work - the software says it cannot contact the server and manual registration also fails.

Please help urgently!!! :(


I face the same problem, even more, I could not register, resp. evev enter the registration code.

All license issues should be solved at info@dvblogic.com or at the support portal:
https://dvblogic.freshdesk.com/helpdesk
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