I have a technical problem with the TV stick, which I have received from you. The status LED is no longer lit when the stick is plugged into the computer. When I pull it out of the USB port out and plug in again, the blue status LED lights up briefly and then disappears immediately. The TV stick is not detected and can not be used. I have now tried the stick on several computers. Maybe it's defective? The problem occurs since a few weeks.
I bought the stick from you on 22.11.2013.
It worked very well in the beginnig but from one day to another the stick does not work anymore.
I ask you for a short feedback on how we can deal with this problem further.