Licensing not working

General discussions over DVBLink products

Licensing not working

Postby erik.loland » Mon Aug 27, 2012 1:57 pm

I have tried over the last 3 days to get a new license without success.
Please help me out here.

I started out with upgrading my license from 3.2.1 to 4.5 (TVSource).
I then got a mail telling me I would receive my new license within 24 hours... its now been almost 3 days without any response.
I also tried asking for a trial license ... (using manual method as well as internet method).
Same result ... no license (I got as far as getting a mail saying 'Manual TRIAL activation started' ... which contained a message that I would receive my new trial license within hours ... again I'm still waiting after 3 days.

It is kind of frustrating since I only upgraded because 3.2.1 apparently was not able to handle 2 different tuners (Cinergy USB XS HD and Cinergy HTC Stick HD). - Hopefully 4.5 will be able to -
So I uninstalled 3.2.1 (required before installing the new version), and now have noting functional since I cant register my my paid license, nor with a trial license.

Please help me out here ... I already sent several mails to info@dvblogic.com ... no response.
erik.loland
 
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Joined: Mon Aug 27, 2012 1:43 pm


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