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4.5 Activation

PostPosted: Tue Jul 24, 2012 9:47 am
by dbjorck
AAAAAARGH! AAAAAAARGH!!! I know this is a stupid question, and I've been through it once before, and I can't remember how to solve it.

My hard disk crashed and I had to reinstall everything. Now my TV Source isn't activated. How do I do that? I still have the mail with the registration code - what do I do with that??? I have looked all over and searched the forums but found nothing that works. If I try the Manual thing it says that my user ID and password doesn't exist. If I Click on "Forgot password" and then click on the link in that mail, it says it's already registered. Then what do I do?

WHAT ARE THE STEPS FOR ACTIVATING???!!!

Brgds

Danny

Re: 4.5 Activation

PostPosted: Tue Jul 24, 2012 9:54 am
by Oberon
info at dvblogic.com

Re: 4.5 Activation

PostPosted: Tue Jul 24, 2012 10:00 am
by dbjorck
Hi!

Where exactly? It says to go to Wiki or Forum. The Wiki says to press Activate, but all that does is to activate the 20 days trial. I have purchased it, I need to activate the permanent license.

Brgds

Danny

Re: 4.5 Activation

PostPosted: Tue Jul 24, 2012 10:05 am
by Oberon
I meant send an e-mail to info at dvblogic.com and you will be helped there.

Re: 4.5 Activation

PostPosted: Tue Jul 24, 2012 10:10 am
by dbjorck
OK, I had already done that. Posted it in here as well, as I have very bad experience with sending mails to info.

Brgds

Danny

Re: 4.5 Activation

PostPosted: Tue Aug 07, 2012 2:04 pm
by Spirou
Had the same issue here. Hard disk crashed and I reinstalled from scratch. Luckily, I had my password ready which I received upon the release of 4.5 and could activate TVSource just by entering my registration e-mail address and password. However, for Connect!Server the same didn't work. It stated that my license was tied to a different hw fingerprint. I could only activate it in grace period mode.

Strange, that the behavior is different for those two product. I sent a mail to info at dvblogic.com requesting to update my license and attached a product info file I genreated on the new system. Still waiting for a reply, though. Hope it comes in before grace period ends ;)

Cheers

Spirou

Re: 4.5 Activation

PostPosted: Sun Aug 19, 2012 3:33 pm
by NRWler04
I've got new license files by mail and put them into the license subfolder ...

And now? What to do ..... I want to look DFB-Pokal .... :( :shock:

Re: 4.5 Activation

PostPosted: Mon Aug 20, 2012 6:53 am
by NRWler04
I need really help ... how to reactivate the TV-Server???

Re: 4.5 Activation

PostPosted: Mon Aug 20, 2012 6:54 am
by Oberon
NRWler04 wrote:I need really help ... how to reactivate the TV-Server???

write an e-mail to info at dvblogic.com about it.

Re: 4.5 Activation

PostPosted: Mon Aug 20, 2012 8:28 am
by NRWler04
Oberon wrote:
NRWler04 wrote:I need really help ... how to reactivate the TV-Server???

write an e-mail to info at dvblogic.com about it.


Done

REgards

Ingo