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Trying to purchase 4.5

PostPosted: Sun Jul 01, 2012 3:21 pm
by yamcenutzer
Hi,
I'm trying to actually buy 4.5 connected edition, but all I can achieve is getting to the product page with the price tag and the 'buy now' button. (http://dvblogic.com/purchaseN)

This also only if I use windows explorer. With google chrome nothing happens.
I've tried both directly and from the settings page of the trial edition.

Do I need special settings in the browser?

Re: Trying to purchase 4.5

PostPosted: Mon Jul 02, 2012 6:23 am
by on8a
Got any solution for this?

The same happens to me.
And when trying to use the configuration page in Chrome I only get to the about page with an Information box saying "please wait...". The only way to configure my system is on IE, this wasn't the case with 4.1.

I have managed to get an address to http://new.dvblogic.com/purchase/paypal , but this shows a blank page (even if the source shows that it is more to be shown).

So right now I am on trial for two weeks more before it cease to work, and I am unable to buy a license.

Re: Trying to purchase 4.5

PostPosted: Mon Jul 02, 2012 10:55 am
by yamcenutzer
on8a wrote:Got any solution for this?

not yet
The same happens to me.
And when trying to use the configuration page in Chrome I only get to the about page with an Information box saying "please wait...". The only way to configure my system is on IE, this wasn't the case with 4.1.

I have managed to get an address to http://new.dvblogic.com/purchase/paypal , but this shows a blank page (even if the source shows that it is more to be shown).

So right now I am on trial for two weeks more before it cease to work, and I am unable to buy a license.

Yes, exactly the same behaviour here.

Re: Trying to purchase 4.5

PostPosted: Mon Jul 02, 2012 11:25 am
by sab
The problem has been fixed already. Please try to do purchase again. I hope everything will be Ok now.
We are very sorry for the inconvenience!

Re: Trying to purchase 4.5

PostPosted: Tue Jul 03, 2012 11:27 pm
by yamcenutzer
OK, so I was allowed to spend money via pal.
I recieved the registration email.
I entered the required registration email and password as described in Wiki
The page says 'activaiting' and now its trial again...
Nothing has changed.

If I go to https://license.dvblogic.com/ and enter my email and the provided password, It shows a wrong name (top right)
It says my products are activated, no fingerprint and no actions I can take.

So now now what?

Re: Trying to purchase 4.5

PostPosted: Wed Jul 04, 2012 11:42 am
by on8a
I got the same behaviour.

Though after checking the https://license.dvblogic.com without seeing any thing registred, I tried register through the application a couple of times more, and suddenly it changed to registred.

Seems a little bit fuzzy, but now at least my program is registred. Try a couple of times more, it helped me.
And yes, my last name was also wrong in the license page.

Re: Trying to purchase 4.5

PostPosted: Wed Jul 04, 2012 1:11 pm
by yamcenutzer
Got mail from info@dvblogic today, saying that it is fixed.
Well, my last name is correct now, but I still can't manually activate. I'll try again via application page, but IIRC it was explicitely stated here in the forum that 4.5 only supports manual activation...
Maybe I understood something wrong.

Re: Trying to purchase 4.5

PostPosted: Thu Jul 05, 2012 11:06 am
by yamcenutzer
Fixed via direct application page register button (didn'T try manual activation)