"Error during registration" No reply from info@dvblogic.com

General discussions over DVBLink products

"Error during registration" No reply from info@dvblogic.com

Postby grdc » Sat Jun 02, 2012 7:05 pm

Hi all.

I purchased a license for DVD Connect on the 24th of May. As soon as the emails with my login details and key came I attempted to register the software. Upon inputting my key and name as per the email, I got the message "Error during registration." I have tried a number of times since, but still have been unable to register.

I have put my username and password into dvblogic.com/license, which shows my keys, the same harware fingerprint as shown inside DVBlink.

I have even tried uninstalling and reinstalling the DVBlink software, which didn't help.

I emailed info@dvblogic.com the same day (21 May) but have received no response.

I am now almost out of my trial period and need to get it working.

Any help appreciated.

G.
grdc
 
Posts: 1
Joined: Sat Jun 02, 2012 6:51 pm


Re: "Error during registration" No reply from info@dvblogic.

Postby sab » Tue Jun 05, 2012 8:28 am

Check the mail please.
sab
 
Posts: 118
Joined: Thu Sep 06, 2007 7:10 pm
Location: Kyiv, Ukraine


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