Installation Problem with DVBLink Server 6.0.0 Build 13314

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Installation Problem with DVBLink Server 6.0.0 Build 13314

Postby MarkS » Sat Dec 03, 2016 6:40 pm

Hello.
Today I bought your product VG0022A USB dongle for DVB-T2. Installation went fine for DVBLink Server 6.0.0 build 12910 included on the accompanying CD. (My configuration: MacOS X 10.11.6) However, that version apparently doesn't support DVB-T2. So I decided to upgrade to version 6.0.0 build 13314.

My first attempt to upgrade failed because the installation package was refused because it was not acknowledget as having been built be a legitimate Apple developer. So I temporarily lowered the security restrictions. This time the installation programme started. After agreeing to the terms of license installation started. But during the file write operation it stopped. I got the following error message (translated from German to English):

"Errors occured during installation. Please try again.
Installation failed.
Installation failed because of an error. Please turn to the manufacturer of the software."

Well, I tried again several times; but no joy. Before you ask: yes, there's plenty of space on the hard drive (> 100 GB).

Is there something I can do or would I have to wait for a new build?

Cheers
Mark
MarkS
 
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Re: Installation Problem with DVBLink Server 6.0.0 Build 133

Postby the_man » Mon Dec 05, 2016 5:12 pm

The DVBlogic does not support any USB tuners for the MacOS except the TVButler. You may check at the dvblogic web site.
Also what exactly you have tried to install DVBlink server or dvblink player?
https://dvblogic.com/en/player/
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Re: Installation Problem with DVBLink Server 6.0.0 Build 133

Postby MarkS » Mon Dec 05, 2016 9:07 pm

I am quite surprised to hear that DVBlogic does not support any USB tuners for the MacOS except the TVButler. I bought the DVBlogic USB tuner VG0022A (mentioned in my original post). Packing listed support for MacOS X. The website specifically stated that version 10.10.x of that OS is required. As to your question what I tried to install: I thought I had been very specific stating software name, version, and build number. What else can I say?
MarkS
 
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Re: Installation Problem with DVBLink Server 6.0.0 Build 133

Postby the_man » Tue Dec 06, 2016 10:37 am

You may find all official data for the TVSource for MacOS at this link:
https://dvblogic.com/en/dvblink/macos/dvblink-tvsource/
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Re: Installation Problem with DVBLink Server 6.0.0 Build 133

Postby MarkS » Tue Dec 06, 2016 8:29 pm

@the_man: Are you officially speaking for DVBLogic?
If so, I'm rather baffled at hearing that I bought a product which does not do what was promised. There is a term for collecting money on false pretense.
If not, let me state that I prefer posts that help me with a problem, not ones that leave me out in the rain.
MarkS
 
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Re: Installation Problem with DVBLink Server 6.0.0 Build 133

Postby Oberon » Wed Dec 07, 2016 8:19 am

This is the OEM version of TVButler tuner and it should work with DVBLink Player. It, probably, will also work with the full versions of DVBLink software, but untested at the moment.
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