TV Adviser (DE) no EPG-Info for some Channels

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TV Adviser (DE) no EPG-Info for some Channels

Postby voyager » Sun Mar 27, 2016 1:09 pm

Hi,
EPG-Info for some important channels (Das Erste, ZDF, Servus, Arte, ...) is lost in the TV-Guide.
The Information is still present in KODI. But when setting a timer an error accurs.
What`s happened?
Actual Configuration:
DVBLink-Server running on Synology NAS DS211
Tuner: Technotrend CT-3650CI without using a CI-Card
German Cable Television (KabelBW now Unitymedia)
Clients on PC with Win7 (64bit): KODI 15.2 (no problems)
voyager
 
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Re: TV Adviser (DE) no EPG-Info for some Channels

Postby voyager » Sun Mar 27, 2016 7:28 pm

Klicking on one of the missing channels in the "DVBLink Konfiguration - TV Adviser" shows a preview of EPG-Information.
But this information is not available in the "TV and Media Library" (No program information available).
I have'nt upgraded to DSM 6.0
Actual Configuration:
DVBLink-Server running on Synology NAS DS211
Tuner: Technotrend CT-3650CI without using a CI-Card
German Cable Television (KabelBW now Unitymedia)
Clients on PC with Win7 (64bit): KODI 15.2 (no problems)
voyager
 
Posts: 12
Joined: Wed Dec 26, 2012 8:15 pm

Re: TV Adviser (DE) no EPG-Info for some Channels

Postby the_man » Mon Mar 28, 2016 9:35 am

Where is the DVBLink server running?
You can try to stop dvblink server, delete all entries at the DVBLink\sources\TVAdviser<...>\schedules\
Then start dvblink server, wait a five minutes, check is channels assign at the TVAdviser tab, if yes, go to TV and Media Library, the EPG data should appear in the 10-20 minutes.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Re: TV Adviser (DE) no EPG-Info for some Channels

Postby Oceanwaves » Mon Mar 28, 2016 10:21 am

I had the same problem here, running DVBLink Server 5.5.1 Build 12350 (DVBLink TV Adviser (DE, AT, CH) 5.5.1 Build 12217) on a Synology 214play with DSM 5.1.

I tried to restart DVBLink server and also restarted the NAS, didn't help. Then I searched the forum and found this topic. Following your instructions I was able to solve the problem. The EPG data reappeared within 3 minutes and another 3-5 minutes later all planned recordings for the missing channels also reappeared.

On my Synology the schedules are in "/volume1/@appstore/DVBLinkServer/sources/TV Adviser (DE, AT, CH) EPG Loader/schedules".

Thanks and best Easter wishes!
Using DVBLink 6.0.0 on Synology DS214play (DSM 6.1.3)
DVBLogic TVButler
Oceanwaves
 
Posts: 83
Joined: Fri Mar 28, 2014 9:47 am
Location: Germany

Re: TV Adviser (DE) no EPG-Info for some Channels

Postby the_man » Mon Mar 28, 2016 10:31 am

PS. If someone needed additional help, simply write to the info@dvblogic.com, they will help you to solve your issue.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Joined: Mon Dec 02, 2013 1:11 pm

Re: TV Adviser (DE) no EPG-Info for some Channels

Postby pego » Wed Mar 30, 2016 10:49 am

I cannot find the folder DVBLink\sources\TVAdviser<...>\schedules\ - event not via ssh - any ideas? I'm using a Synology NAS

DVBLink folder lies hier /volume1/DVBLink/

I've already contacted support - they offered me a TeamViewer session, but as I am in work all day long it's hard for me to fix a session
Last edited by pego on Wed Mar 30, 2016 10:51 am, edited 1 time in total.
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Re: TV Adviser (DE) no EPG-Info for some Channels

Postby the_man » Wed Mar 30, 2016 10:51 am

pego wrote:I cannot find the folder DVBLink\sources\TVAdviser<...>\schedules\ - event not via ssh - any ideas? I'm using a Synology NAS

DVBLink folder lies hier /volume1/DVBLink/

/volume1/@appstore/DVBLinkServer/sources/TV Adviser (DE, AT, CH) EPG Loader/schedules
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
the_man
 
Posts: 4696
Joined: Mon Dec 02, 2013 1:11 pm

Re: TV Adviser (DE) no EPG-Info for some Channels

Postby pego » Wed Mar 30, 2016 7:37 pm

awesome..thx !
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