DVBLink Viewer Hangs

General discussion about DVBLink clients

DVBLink Viewer Hangs

Postby ravedadave » Thu Aug 11, 2016 7:48 am

Hi,

New to DVBLogic etc...

When enabling security and running the DVBLink Viewer locally or remotely, after entering username and password the client just hangs with the spinning circle.

When security is disabled it is ok.

I am running Windows 10 64 Bit, is this a known issue or am I missing something.

Thanks.

Dave.
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Re: DVBLink Viewer Hangs

Postby the_man » Thu Aug 11, 2016 8:32 am

What are the DVBlink server and the Sources builds ?
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Re: DVBLink Viewer Hangs

Postby ravedadave » Thu Aug 11, 2016 9:18 am

Server = 6.0.0 Build 13129
TVSource = 6.0.0 Build 13107
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Re: DVBLink Viewer Hangs

Postby gsingle » Sun Aug 14, 2016 3:07 pm

I have the exact same problem and I'm also running the DVBviewer on Windows 10 64bit. All DVBlink components on the server (Synology 1512+) are at the very latest versions.
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Re: DVBLink Viewer Hangs

Postby ravedadave » Mon Aug 15, 2016 6:27 am

Good to know it's not just me.

I contacted support and heard nothing back, my trial runs out in a few day's was going to purchase but I guess the support is not the best on this product.
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Re: DVBLink Viewer Hangs

Postby the_man » Mon Aug 15, 2016 11:45 am

Just reopen your ticket and make a request for new trial period.
It could be that the your ticket was closed mistakenly or just has a status - Waiting the response ... So it is not visible for support.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Re: DVBLink Viewer Hangs

Postby mikefox » Sat Aug 20, 2016 3:59 pm

I also have this problem...keeps spinning after login!

Hope they wil fix it soon!

It has bin more than a month now!!!
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Re: DVBLink Viewer Hangs

Postby Neo_Moucha » Thu Aug 25, 2016 7:49 am

I have this problem too, but only on Win 7 x64 machines, on Win 10 x64 is all working as expected... very strange.
Synology DS214play and DS212+ user :)
Mystique CaBiX-C2 on Win7x64 / Technotrend CT-3650 on DS214play user :)
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Re: DVBLink Viewer Hangs

Postby rbueeler » Thu Aug 25, 2016 8:12 am

I have this problem on Win10 x64. So it does not seem to be related to the OS.
Tuner: Digital Devices Octopus NET CT/2 (FW 1.0.72)
Server: Synology DS214+ on DSM 6.0.2-8451 Update 2, DVBLink TVSource 6.0.0 and DVBLink TV Adviser 6.0.0
Clients: Sony Bravia DLNA TV, Sony Xperia Z5 Compact, Sony Xperia Z3 Tablet Compact
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Re: DVBLink Viewer Hangs

Postby arthurd123 » Thu Aug 25, 2016 9:18 am

Any updates on this?
Server: Windows 7 Ultimate x64, Digital Devices Cine 2 5.5v , DVBLink Server 6.0.0 (13310) DVBLink TV Source 6.0.0 (13310)
Clients: Windows 7 Ultimate x64, S
at Package: NC+
Card Server: Dreambox 500S
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Re: DVBLink Viewer Hangs

Postby veletron » Fri Sep 02, 2016 4:38 pm

Just to say that I have this issue too, and it is a major bug in DVB Link Stand-Alone player related to security. If you turn off the viewer security 'TV and Media Library Authorization' in the DVBlink back-end config then the player starts to work (but the 'setup') option will fail continue to fail until you also turn off the 'DVBLink Configuration Authorization' security in the back-end.

A massive bug that renders the player totally useless for anyone who gives a damn about the security of their setup!

Nigel
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Re: DVBLink Viewer Hangs

Postby gsingle » Sat Sep 03, 2016 1:47 pm

Just submitted a ticket regarding this issue and requested a response be posted on this thread.
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Re: DVBLink Viewer Hangs

Postby the_man » Mon Sep 05, 2016 9:17 am

It is knows issue. And the works are in progress.
Our apologies for such delaying with the fixing and the response.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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