DVBLink Viewer Hangs

[ravedadave]

Hi,

New to DVBLogic etc...

When enabling security and running the DVBLink Viewer locally or remotely, after entering username and password the client just hangs with the spinning circle.

When security is disabled it is ok.

I am running Windows 10 64 Bit, is this a known issue or am I missing something.

Thanks.

Dave.

[the_man]

What are the DVBlink server and the Sources builds ?

[ravedadave]

Server = 6.0.0 Build 13129
TVSource = 6.0.0 Build 13107

[gsingle]

I have the exact same problem and I'm also running the DVBviewer on Windows 10 64bit. All DVBlink components on the server (Synology 1512+) are at the very latest versions.

[ravedadave]

Good to know it's not just me.

I contacted support and heard nothing back, my trial runs out in a few day's was going to purchase but I guess the support is not the best on this product.

[the_man]

Just reopen your ticket and make a request for new trial period.
It could be that the your ticket was closed mistakenly or just has a status - Waiting the response ... So it is not visible for support.

[mikefox]

I also have this problem...keeps spinning after login!

Hope they wil fix it soon!

It has bin more than a month now!!!

[Neo_Moucha]

I have this problem too, but only on Win 7 x64 machines, on Win 10 x64 is all working as expected... very strange.

[rbueeler]

I have this problem on Win10 x64. So it does not seem to be related to the OS.

[arthurd123]

Any updates on this?

[veletron]

Just to say that I have this issue too, and it is a major bug in DVB Link Stand-Alone player related to security. If you turn off the viewer security 'TV and Media Library Authorization' in the DVBlink back-end config then the player starts to work (but the 'setup') option will fail continue to fail until you also turn off the 'DVBLink Configuration Authorization' security in the back-end.

A massive bug that renders the player totally useless for anyone who gives a damn about the security of their setup!

Nigel

[gsingle]

Just submitted a ticket regarding this issue and requested a response be posted on this thread.

[the_man]

It is knows issue. And the works are in progress.
Our apologies for such delaying with the fixing and the response.