iOS 9-App - Login fails

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iOS 9-App - Login fails

Postby oceanman » Tue Oct 27, 2015 6:49 pm

Thank you, oberon, for the new iOS app, that works finally with iOS 9 on newer devices.
I wasn´t able to login to dvblink-server, if authorization is required for login (like mine). I stored username and password in the app, but the app cannot access the server. Please fix this issue.
If i disable authorization on dvblink-server, the app logs in...
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Re: iOS 9-App - Login fails

Postby just84fun » Tue Oct 27, 2015 7:30 pm

Same problem here. Synology 415+, latest server software 5.5.0 11998, iOS9.1.
As soon as I disable "Use authorization" it works fine. Even remote. But because I can access my server from outside, I would like to have authorization working.
If authorization is active, just nothing happens on the start screen. Tapping on the server connection just highlights the line shortly and thats all. No error message, nothing.
Never the less, thanks for the new app. Looks great. Thanks for your work.

regards
Stefan
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Re: iOS 9-App - Login fails

Postby the_man » Tue Oct 27, 2015 9:27 pm

The authorization works as it should. It was checked with several servers.(in local network and external) Tomorrow i going to check it once more, with more complex passwords. By the way, What symbols do you use for user name and password? Means it are only characters or numbers and special symbols.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
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Re: iOS 9-App - Login fails

Postby BlueEssi » Tue Oct 27, 2015 10:37 pm

I have the problem that I cannot enter an url instead of the IP address. I'm not able to save the settings without an error message. I get no fix IP address from my provider.


Sent from my iPhone using Tapatalk
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Re: iOS 9-App - Login fails

Postby just84fun » Wed Oct 28, 2015 6:19 am

Hi,
My password containes an #. But I testet it with user: admin and pwd: user, too. So no special characters but it still was not working.
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Re: iOS 9-App - Login fails

Postby the_man » Wed Oct 28, 2015 8:43 am

just84fun wrote:Hi,
My password containes an #. But I testet it with user: admin and pwd: user, too. So no special characters but it still was not working.


Try to add new server with simple login/passwd, without special symbols.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
the_man
 
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Re: iOS 9-App - Login fails

Postby the_man » Wed Oct 28, 2015 8:48 am

BlueEssi wrote:I have the problem that I cannot enter an url instead of the IP address. I'm not able to save the settings without an error message. I get no fix IP address from my provider.


Sent from my iPhone using Tapatalk


What error message you get? Also indicate iOS version and model of your "iDevice".
If it's possible, send me in PM on this forum, the URL you use for connection. I'll check it on my devices.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
the_man
 
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Joined: Mon Dec 02, 2013 1:11 pm

Re: iOS 9-App - Login fails

Postby oceanman » Wed Oct 28, 2015 8:51 am

the_man wrote:
just84fun wrote:Hi,
My password containes an #. But I testet it with user: admin and pwd: user, too. So no special characters but it still was not working.


Try to add new server with simple login/passwd, without special symbols.


I have no special symbols, but it doesn´t work...
oceanman
 
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Re: iOS 9-App - Login fails

Postby the_man » Wed Oct 28, 2015 9:02 am

oceanman wrote:
the_man wrote:
just84fun wrote:Hi,
My password containes an #. But I testet it with user: admin and pwd: user, too. So no special characters but it still was not working.


Try to add new server with simple login/passwd, without special symbols.


I have no special symbols, but it doesn´t work...

Please, do next steps:
- add new server
- enter login (for example: user)
- enter passwd (for example: 1111)
- click on hide virtual keybord, or just to previous field (User name)
- and only after that press Save.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
the_man
 
Posts: 4696
Joined: Mon Dec 02, 2013 1:11 pm

Re: iOS 9-App - Login fails

Postby the_man » Wed Oct 28, 2015 10:50 am

So, looks like, the issue happends only if press "Save" button when you are still in text field. Please, close the keyboard, before saving setting. It should help. And we going to eleminate such behaviour with next update of app.
NETGEAR RNDU2000; Synology DS112j, DS 212j, DS213+, DS 712+; Western Digital WD ex2; Asustor AS3, RPI2 ...
PCTV 460,461e,292e; TT 4400, 4650CI;DVBSKy S960; DD octopus net; Inverto sat2ip multibox; TBS DVB-C ...
the_man
 
Posts: 4696
Joined: Mon Dec 02, 2013 1:11 pm

Re: iOS 9-App - Login fails

Postby oceanman » Wed Oct 28, 2015 8:59 pm

OK, by this way it works... thanks for this moment!
oceanman
 
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Re: iOS 9-App - Login fails

Postby BlueEssi » Fri Oct 30, 2015 11:11 pm

Ok, for me this way works, too. Now I can save the entry also with an URL instead of IP address.
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